Frequently Ask Questions
It is a cloud-based system that provides services including online meter reading, billing, payment processing, report generation, centralized management, and business continuity and disaster recovery capabilities. The benefits include increased operational efficiency, cost savings through automation, improved data security and accessibility, and enhanced customer service due to the system's user-friendly interface and 24/7 availability.
Online Meter Reading System
Download and upload of reading data
Computation of Bill
Utility Billing System (Add new connection, bill computation, water bill receipt, printing, etc.)
Customers Issues, Jobs and Maintenance Tracking
Reports (Ledger, Billing Summary, Daily Collection, Accounts Receivable, Job Order, Aging of Accounts Receivable)
Easily update computation metrics
Regular backup to local hard drive and cloud storage
Integration with online payment channels (ECPay) for real-time processing of payments
Inventory management for tracking of materials in and out of total cost
Online Portal for customer to check their bills from anywhere
Statement of Accounts distribution via Email and SMS (additional charges may apply)
Continuous Improvement
Easily Request New Report Formats
Keep up with Regulations and Requirements
Low Cost Gadget
Being responsive to customer concerns is our priority
The application need requires only an updated Google Chrome or Mozilla Firefox browser. However a separate standalone application is available for invoice printing.
Due to the open nature of the Internet and the necessary dependence on various providers (Third-Party Software Providers, Server Providers, Cloud Provider, Internet Connection Providers), the Service Provider cannot guarantee 100% uptime on the software and its applications and is not liable for any downtimes caused by such issues as Malware Infections, DDOS Attacks, Cloud Provider Service Interruption and Maintenance, and the like. Google is the provider of the Water District System, Google prioritizes user safety and security across its products and services this includes: Protecting user data, Combating online threats, Promoting responsible use, Transparency and accountability.
Yes, the Water District System is BIR-accredited. This accreditation was granted after the system registered and submitted the required documents. The BIR then issued an acknowledgement certificate authorizing the printing of invoices using a Computerized Accounting System (CAS).